Carol has been with Dr. Hill and Excellence in Dentistry since 1984. Carol brings a fun and vivacious personality to dentistry and she has a knack for motivating patients to make caring for their teeth and gums a priority. She believes she is ‘the good twin.’


Cylinda began her dental career with Dr. Batchelor in 1999 and continued working by his side when he became a partner at Excellence in Dentistry in 2005. Cylinda’s dedication and experience makes even the most apprehensive dental patient feel comfortable. Cylinda has a vast knowledge of the CEREC machine- and you’ll most likely meet Cylinda if you choose to have this amazing  same-day crown procedure completed at our Madison office. When not assisting Dr. Batchelor, Cylinda takes on the role of Supply Manager, ensuring our offices have the best and most advanced products available to our patients. When not in the dental office Cylinda is a dedicated mother and wife that enjoys spending her free time with her husband and two active children.


Stacey has been a dental assistant for over 15 years. When she is not assisting at Excellence in Dentistry, she is teaching dental students at MATC. Stacey’s knowledge of overall health and the risks of poor dental hygiene, allow her to provide our patients with the best education and recommendations regarding their dental needs. “Don’t sweat the small stuff”


Quinn has over 3 years of dental assisting and receptionist experience. She went into the dental field because she loves working with the dentist and patients to provide dental education and create a positive dental experience. She is certified in CPR. In her free time. she enjoys anything outdoors such as hiking, rollerblading, and kayaking. She is married and has fur-children: a cat named Cheese and a dog named Goose.


Tena joins our team as Dr. Hills Dental Assistant at our Madison office with over 31 years of dental experience. Tena is a registered dental hygienist that enjoys assisting and contains a vast knowledge of surgical procedures including Implant placement, Extractions, Dentures and complex case record taking.  Tena’s goal is to provide outstanding care to all her patients with a kind, caring and understanding approach. Tena also serves as a volunteer with Mission of Mercy end enjoys travel and spending time with family and friends.  “Mindset is Everything”


Emma joins our Excellence In Dentistry team as a dental assistant at both our Madison and Cottage Grove locations. Emma moved to Wisconsin from San Diego, CA in 2015, where she has continued her education in Dental by completing the Dental Assisting program in 2017. Emma enjoys the hands on interaction with her patients and strives to provide comfort and warmth at every visit. Outside of the office Emma enjoys discovering new coffee shops and spending time with family and younger sisters. “The Mind is a Sponge”



Amber comes to Excellence In Dentistry with over 7 years of clinical experience. Amber has spent several years focusing her attention on children and helping educate them on proper oral health. Amber provides her expert care at both our Cottage Grove and Madison Locations. “Live each day to the fullest”


Diane has been a dental hygienist with Dr. Hill for over 20 years. She is committed to educating patients about the effect oral health has on one’s overall health. Her gentle spirit and years of experience assure our patients a positive dental visit. ‘I am an Avid Badger Fan.’

Tina B

Tina is a friendly and familiar face to many patients with us. Tina is a registered dental hygienist at both our Madison and Cottage Grove locations. Tina is dedicated to establishing positive and caring relationships with our patients while providing exceptional service and quality dental care. Tina has been with Dr. Hill for over 30 years and has had the opportunity to see her patient’s blossom into adult hood over the years.  ‘I am a hockey mom and I’m not afraid to wear my lipstick!’


Stephanie is one of our registered dental hygienists at both Madison and Cottage Grove locations. Stephanie has a love for Dentistry and her energy and passion for what she does shows in her work and interaction with patients. Stephanie is constantly striving to learn more about her industry and regularly attends continuing education programs; ensuring patients have the best possible care.  ‘I am not afraid to keep singing in the car when someone pulls up next to me.’

Front Desk/Reception


After studying at UW Oshkosh and MATC with an emphasis on business and Dental Assisting, Rachel helped Dr. Hill open his first office in 1978. Her extensive experience gives her the ability to thoroughly answer patients’ questions; setting their minds at ease and helping them feel welcome. Over the years she has formed lasting friendships with our patients and team members and enjoyed watching them grow up and experience life changes. Rachel serves our Cottage Grove office as our Insurance Coordinator and our Appointment Coordinator. ‘I love reading, traveling, and spending time with my family.’


I came to Excellence In Dentistry in 2006 with 18 + years of office experience and was fortunate to have the doctors take a chance on me with no dental background.   Since then I have gained a greater understanding of the dental field and enjoy helping our patients better understand it as well.  What I like most about my job is getting to know our patients and helping them with questions regarding insurance, billing or assisting them with their appointments.
Outside of the office, I enjoy family time, Pinterest projects, summertime at my parents on the lake, my dog Howard and traveling.


Tracy has an associates degree from Blackhawk Technical College. She has over 5 years experience in healthcare with a focus of pre-authorizations of medical procedures. Tracy went into the dental industry because she loves patient care. She has Medicare Part C & D compliance training and combating medicare part C & D Fraud, along with waste and abuse training. Tracy’s patient philosophy is that every patient deserves high quality care! In her free time she enjoys spending time with her family and friends making great memories. She has a daughter and is married to her soulmate.

Treatment Coordinator


Passion has her Bachelor of Science in Health Care Management and Certificate in Human Resource. She has been working in the dental industry for over 10 years. She has also worked in the optical field for 2 years. She thinks the dental field is very exciting. You learn something new everyday and she always expects and prepares for the unexpected. She is AED/CPR certified. Her patient philosophy is to never let the patient leave confused about their treatment. If you can’t answer the questions, ask someone who can. In her free time she enjoys going to the movies with her kids and Pokemon hunting with her husband.