Carol has been with Dr. Hill and Excellence in Dentistry since 1984. Carol brings a fun and vivacious personality to dentistry and she has a knack for motivating patients to make caring for their teeth and gums a priority. She believes she is ‘the good twin.’


Cylinda first worked with Dr. Batchelor in 1999 and continued working by his side as he became a partner at Excellence in Dentistry in 2005. Cylinda’s dedication and experience makes even the most apprehensive dental patient feel comfortable and educated about their dental care. When not assisting Dr. Batchelor, Cylinda takes on the role of Supply Manager, ensuring our offices have the best and most advanced products available to our patients. When not in the dental office Cylinda is a dedicated mother and wife that enjoys spending her free time with her husband, her two active children, and her two fur babies!


Bio coming soon…


Quinn has over 3 years of dental assisting and receptionist experience. She went into the dental field because she loves working with the dentist and patients to provide dental education and create a positive dental experience. She is certified in CPR. In her free time. she enjoys anything outdoors such as hiking, rollerblading, and kayaking. She is married and has fur-children: a cat named Cheese and a dog named Goose.


Bio coming soon…



Bio coming soon…


Diane has been a dental hygienist with Dr. Hill for over 20 years. She is committed to educating patients about the effect oral health has on one’s overall health. Her gentle spirit and years of experience assure our patients a positive dental visit. ‘I am an Avid Badger Fan.’


Tina has dual roles in our office. She is a registered dental hygienist that also assists the dentists. Tina is dedicated to establishing positive and caring relationships with our patients while providing exceptional service and quality dental care. Tina has been with Dr. Hill for over 30 years and has had the opportunity to see her patient’s blossom into adult hood over the years. ‘Where to begin…I am a hockey mom and I’m not afraid to wear my lipstick!’


Erica is a registered Dental Hygienist. Having worked w/ Dr. Batchelor and Dr. Sergeant in the past, she was excited to join them again and experience the professionalism and excellence their practice brings to dentistry. With many years of dental experience, including pediatrics, her primary goal is to make her patients comfortable and help them to have a great dental experience while achieving optimum oral health. ‘When I’m not at the office my time is devoted to spending time and activities with my daughter.’

Front Desk/Reception


After studying at UW Oshkosh and MATC with an emphasis on business and Dental Assisting, Rachel helped Dr. Hill open his first office in 1978. Her extensive experience gives her the ability to thoroughly answer patients’ questions; setting their minds at ease and helping them feel welcome. Over the years she has formed lasting friendships with our patients and team members and enjoyed watching them grow up and experience life changes. Rachel serves our Cottage Grove office as our Insurance Coordinator and our Appointment Coordinator. ‘I love reading, traveling, and spending time with my family.’


I came to Excellence In Dentistry in 2006 with 18 + years of office experience and was fortunate to have the doctors take a chance on me with no dental background.   Since then I have gained a greater understanding of the dental field and enjoy helping our patients better understand it as well.  What I like most about my job is getting to know our patients and helping them with questions regarding insurance, billing or assisting them with their appointments.
Outside of the office, I enjoy family time, Pinterest projects, summertime at my parents on the lake, my dog Howard and traveling.


Tracy has an associates degree from Blackhawk Technical College. She has over 5 years experience in healthcare with a focus of pre-authorizations of medical procedures. Tracy went into the dental industry because she loves patient care. She has Medicare Part C & D compliance training and combating medicare part C & D Fraud, along with waste and abuse training. Tracy’s patient philosophy is that every patient deserves high quality care! In her free time she enjoys spending time with her family and friends making great memories. She has a daughter and is married to her soulmate.

Treatment Coordinator


Kim joined our team in April 2015 as the Treatment Coordinator for our Cottage Grove office. Kim holds a state of Wisconsin securities and insurance license and has been in the industry for more than 15 years. Kim works very closely with our doctors and clinical teams to establish the need for dental treatment plans. Kim is committed to helping our patients get started on their treatment, get back to good dental health and avoid future complications. Kim’s combination of experience, professionalism and excellence communication skills, help our patients prepare for success.


Passion has her Bachelor of Science in Health Care Management and Certificate in Human Resource. She has been working in the dental industry for over 10 years. She has also worked in the optical field for 2 years. She thinks the dental field is very exciting. You learn something new everyday and she always expects and prepares for the unexpected. She is AED/CPR certified. Her patient philosophy is to never let the patient leave confused about their treatment. If you can’t answer the questions, ask someone who can. In her free time she enjoys going to the movies with her kids and Pokemon hunting with her husband.